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DBSK Industries

Privacy Policy

DBSK Industries (“DBSK,” “we,” “us,” or “our”) operates the website dbskindustries.com (the “Website”). This Privacy Policy explains what personal data we collect when you use the Website, why we collect it, and what rights you have over it.

By using the Website, you agree to the practices described in this policy. If you don’t agree, please don’t submit personal data through the Website — you’re still welcome to browse it.

  1. What Information We Collect

Information you provide directly, when you:

  • Submit an enquiry or contact form: name, email address, company name, country, and any message you include
  • Request our catalog: name, email address, company name, and country
  • Email or call us directly: whatever information you choose to share

We do not currently process payments or collect financial information through the Website — commercial and payment terms are agreed separately, directly with our team, once an order is discussed.

Information collected automatically. We do not currently use cookies, Google Analytics, Meta Pixel, or any other tracking or analytics tool on the Website beyond what is strictly necessary for it to function (for example, remembering your form entries during a single visit). If this changes in the future, we will update this policy and this section to name the specific tools used and what they collect.

  1. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and follow up on catalog or sourcing requests
  • Discuss and prepare quotes for potential orders
  • Send you information you’ve specifically requested (such as the product catalog)
  • Maintain records of buyer communications for our own reference

We do not use your information for automated decision-making, and we do not sell your personal data to third parties, under any circumstances.

  1. How We Share Your Information

We do not share your personal data with third parties for their own marketing purposes. We may share limited information with:

  • Logistics, freight, and inspection partners, but only where necessary to fulfil an order you’ve placed or specifically requested (for example, coordinating a third-party inspection agency at your request)
  • Professional advisors (accountants, legal counsel), where necessary for our own compliance obligations
  • Government or regulatory authorities, where required by law

We do not transfer your data to any other party for unrelated commercial purposes.

  1. Data Retention

We retain enquiry and catalog-request information for as long as reasonably necessary to respond to you and maintain a record of the business relationship — typically 3 years from your last contact with us, or for the duration of any ongoing order relationship plus a reasonable period afterward for record-keeping. You can request earlier deletion at any time using the contact details below.

  1. Your Rights

Depending on where you’re located, you may have the right to:

  • Know what personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to how your data is used
  • Request a copy of your data in a portable format

If you’re located in India: these rights are currently governed by the Information Technology Act, 2000 and its associated rules, with additional rights phasing in under the Digital Personal Data Protection Act, 2023 as its provisions come into effect over 2026–2027. We’ll honor applicable rights under whichever framework is in force at the time of your request.

If you’re located in the EU/EEA, UK, or another jurisdiction with its own data protection law (such as the GDPR), we’ll honor the rights granted to you under that law for any data we hold about you, to the extent it applies to our processing.

To exercise any of these rights, contact us using the details in Section 9.

  1. Cookies

The Website does not currently set cookies beyond what is strictly necessary for it to function (for example, session cookies used by the contact form). We do not use analytics or advertising cookies at this time. If that changes, we’ll update this section to name the tools in use and, where required, show a cookie-consent banner to visitors.

  1. Data Security

We take reasonable technical and organizational measures to protect the personal data we hold from unauthorized access, loss, or misuse. No method of storage or transmission over the internet is completely secure, and we can’t guarantee absolute security — but we don’t take this lightly, and we’ll notify you if a breach affecting your data occurs, as required by applicable law.

  1. International Data Transfers

Because we work with buyers, manufacturing partners, and logistics providers across multiple countries, your information may be processed in India and, where relevant to fulfilling your enquiry or order, transferred to other countries. We take reasonable steps to ensure any such transfer is handled consistently with this policy.

  1. Contact Us

For any question about this policy, or to exercise your rights over your personal data, contact:

Email: info@dbskindustries.com Address: Sumeru Tower, Lokdhara Phase 3, Kalyan East, Thane – 421306

  1. Changes to This Policy

We may update this policy from time to time, particularly as India’s data protection framework continues to phase in through 2027. We’ll post the revised version here with an updated effective date. Continued use of the Website after a change means you accept the revised policy.